Core Policy
OBR Core Return Policy
Core deposits apply only to products identified with a returnable core. Returning the core is optional; the core deposit is paid at purchase.
For eligible contiguous U.S. returns, OBR provides a prepaid return-freight voucher with products requiring a core deposit. Alaska and Hawaii are excluded. Use the original packaging, package the core securely, and include a copy of the invoice.
OBR evaluates each core. The refund depends on condition and usable components; the full deposit is not guaranteed. For a lower gearcase, the catalog example assigns 60% to the housing, 20% to the vertical driveshaft, and 20% to the propshaft.
The core must match the product purchased. Heavy or freight-line return procedures may apply.