We have been purchasing OBR new and remanufactured outboard powerheads, lower units, and sterndrive gear cases for many years at our boat shop "Crowley Marine Certified Service" in Aberdeen, Washington. Our experience has been very good. OBR has honored all of our warranty claims (Even Questionable Claims) promptly. We now sell their quality products from our online store www.rainboat.com with great confidence.
Boating equipment operate in a very abusive environment. Even the highest quality equipment suffer failures. This is why an "Extended Warranty" is a good investment.
The following is the OBR warranty details;
This warranty extends to the original purchaser only and commences upon receipt of product. Accordingly, this warranty is non transferable.
Outboard Recycle Parts & Marine, Inc. (OBR) warrants its products as follows:
• Remanufactured Powerheads - One (1) Year
• Rebuilt Gearcase Assemblies - One (1) Year
• All other Rebuilt Components - One (1) Year
• New Powerheads - One (1) Year
• New Gearcase Assemblies - One (1) Year
Any Part of this OBR product, remanufactured or supplied by OBR, and found in the reasonable judgement of OBR to be defective in material and workmanship will be repaired or replaced by OBR without charge for parts and labor. The OBR product including any defective part therein must be returned to OBR, freight prepaid, within the warranty period. OBR will then execute the warranty procedures. After warranty claims are completed, OBR will execute shipment, prepaid, back to the purchaser. OBR's responsibility in respect to warranty claims is limited to making the required repairs or replacements, and no claim of breach of warranty shall be cause for cancellation or recession of the contract of sale of any OBR product. Proof of purchase will be required by OBR to substantiate any warranty claim.
This warranty does not cover any OBR product that has been subjected to misuse, neglect, negligence, or accident or that has been improperly maintained, operated, or installed. This warranty does not cover any damages to the OBR product due to rust or corrosion.. This warranty does not cover any OBR product that has been altered or modified in any way. In addition, this warranty does not extend to repairs made necessary by normal wear, or by the use of other parts or accessories which, in the judgement of OBR, are either incompatible or adversely affect the operation, performance, or durability of OBR's product.
OBR reserves the right to change or improve the design of any OBR product without assuming any obligation to modify any previous OBR product. All implied warranties are limited in duration to the specific warranty period.
All implied warranties, including merchantability, fitness for a particular purpose, or otherwise are disclaimed in their entirety after expiration of the specific warranty period. OBR's obligation under this warranty is strictly and exclusively limited to the repair or replacement of defective parts, and OBR does not assume or authorize anyone to assume for them any other obligation. Some jurisdictions do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.
OBR assumes no other responsibilities for incidental, consequential, or any other damages of any nature. Some jurisdictions do not allow this exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
This warranty gives you specific legal rights and you may also have other rights which may vary from jurisdiction to jurisdiction. Any cause of action brought from the use of this catalog and its products shall take place in Mobile County, Alabama.
In the event that a warranty claim is required outside the continental United States, with the exception of Alaska and Hawaii, there may be additional charges not covered under this warranty. These additional charges are the responsibility of the purchaser.
Disassembly of any product manufactured by OBR without prior approval will void your warranty
Outboard Recycle (OBR) Return Authorization Policy
1. All returns require a Return Authorization number (RAN).
2. You must contact OBR and notify us what the problem is.
3. OBR will then issue you a Return Authorization Approval Number.
4. The RAN must be on the outside of the package used to return the parts.
5. You must include a letter of explanation about the parts and the problem with them.
6. A copy of your invoice from OBR must be included.
7. Upon receipt OBR will correct the problem or notify you of any problems and parts will be returned to you prepaid.
8. Any parts which are returned to OBR without an RAN will be automatically be sent back Freight Collect-no exceptions.
Orders placed and refused at time of delivery will
be subject to shipping charges
Feel free to allow us to guide you in all warranty issues. Contact us first. We will be happy to be the "GO-BETWEEN" to assure easy resolution.